Privacy Policy

Revcord and Revcord IQ3 Enterprise Privacy Policy

Revcord (address: 1250 Wood Branch Park Dr., Houston, TX 77079, “Revcord”) values your privacy and takes the protection of your privacy seriously. This Privacy Policy (this “Policy”) describes how we collect, use, and disclose information that we obtain about visitors to our website www.revcord.com (including all related webpages and sites, the “Site”), users of Revcord software, and mobile device applications (collectively, the “Software”) and services provided or resold by Revcord (each, a “Service”).

By visiting the Site or using Software or a Service, you agree that your personal information will be handled as described in this Policy, and consent to the same. Your use of the Site, Software, or a Service, and any controversy or dispute related to the privacy or use of your personal information, is subject to this Policy, along with other applicable terms and conditions, including limitations on damages and resolution of disputes (the applicable End User License Agreement for Software, for example), which are incorporated by reference into this Policy.

WHAT INFORMATION DOES REVCORD COLLECT ABOUT YOU?

Revcord may collect information directly from you and, where allowed by law, from third parties as well as through your use of our Site, Software, and Services.

Information We Collect Directly From You. Certain areas and features of the Site, Software, or Services may require registration or the submission of information by you. When you register with us, we collect, among other things, your name, email address, user name, and password. We may also collect additional optional information. Where the submission of information by you is optional, rather than required, we take reasonable measures to make this distinction clear (marking required fields “required,” for example).

Information We Collect Automatically. We may automatically collect information about you and your use of the Site, Software, or Services through cookies, web beacons, and other technologies and methods. The information we collect in this manner may include the following: your domain name, IP address, location, and the manner in which you connect with or to the Site, Software, and Services; information about your browser, device, operating system, and mobile device; the date and time on which you visit the Site or use the Software or Services and the length of time you do so; details regarding your use of the Site, Software, and Services, and other software products or services; web pages you view and links you click or access; information related to your payment for Software and Services; and the referring URL, site, or services that led you to the Site and information related to that referral.

WHAT DO WE DO WITH THE INFORMATION WE COLLECT?

In general, we use the information we collect about you to develop and improve our Site and the Software and Services, to develop new products and services, to customize and target content and information we provide or market to customers and others, and to comply with laws and court orders. Some examples of our use of the information we collect include the following:

• For customer service purposes. For example, to communicate with you about your use of the Site, Software, or Services, to respond to your inquiries, to fulfill your orders, and for other similar purposes.
• To personalize your experiences on the Site and in the Software and Services. For example, to tailor the content and information that we send or display to you, to display targeted advertising, to offer location customization, and to offer personalized help and instructions.
• For marketing and promotional purposes. For example, in accordance with applicable law, we may use your information, such as your email address, to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you. We also may use the information that we learn about you and your use of our Site, Software, and Services to assist us in advertising on third-party websites and for other purposes.
• For product and service improvement purposes. For example, to better understand how users access and use our Site, Software, and Services, both on an aggregated and individualized basis, in order to improve our Site, Software, and Services, to respond to user desires and preferences, and for other research, analytical, and commercial purposes.

HOW WE SHARE YOUR INFORMATION

In general, Revcord does not sell, rent, or share personal information about you to outside third parties other than authorized vendors, service providers, and partners. Revcord may share the information that we collect about you, including personally identifiable information, as follows:

• Affiliates, Subsidiaries, and Partners. We may disclose the information we collect from you to our affiliates, subsidiaries, and partners (including resellers, for example); however, if we do so, their use and disclosure of your personally identifiable information will be subject to this Policy, and, where required by law, we will obtain your consent to such transfers.
• Service Providers. We may disclose the information we collect from you to third-party vendors, service providers, contractors, or agents who perform functions on our behalf. These include, as an example, payment processors, to whom we transfer information about you in order to bill and collect payment for the Software and Services.
• Business Transfers. If we are a party to a merger, acquisition, or another corporate restructuring (or similar activity), we may transfer the information we have collected to another company party to such activity. Similarly, if we are a party to a bankruptcy proceeding, the information we have collected about you may be transferred to an acquiring or merged entity.
• In Response to Legal Process. We may disclose the information we collect from you in order to comply with applicable law, a judicial proceeding, court order, or other legal processes, such as in response to a court order or a subpoena.
• To Protect Us and Others. We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, suspected or actual violations of our this Policy or other agreements (including acceptable use policies) between you and Revcord or our partners, or as evidence in litigation in which Company is involved.
• Aggregate and De-Identified Information. We may share aggregate or de-identified information about our users with third parties for marketing, advertising, research, or other purposes.

SECURITY OF PERSONAL INFORMATION

We have implemented commercially reasonable measures to protect the information we collect about you from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Of course, despite any amount of effort, no data security measures can guarantee security or confidentiality, and we encourage you to also take prudent measures to protect your information. Prudent steps include signing off after using a shared computer, choosing a robust password that nobody else knows or can easily guess, and keeping your log-in and password information private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

WHERE REVCORD OPERATES

Revcord is a global organization and your information may be transferred, stored, and processed anywhere in the world. By providing us with your information, including (where applicable) personally identifiable information, you consent to such transfer, storage, and processing of your information anywhere in the world. Some foreign jurisdictions may have information protection laws less stringent than those in your home jurisdiction.

UPDATES TO THIS POLICY

Revcord may update this Policy occasionally to ensure that you are informed of our practices with regard to personal information. When we update this policy, we will update www.revcord.com/privacy-policy/ and, depending on our view of the significance of the update, send an email to all Site, Software, and Services users notifying them of the update. Your continued use of the Site, Software, or Services following such an update to this Policy on the Site indicates your acceptance of the updated Policy.